Frequently Asked Questions

I offer two main service categories:

Online Business Manager: Ongoing operational support including content management, email/calendar management, data entry, research, social media assistance, bookkeeping, and more.

Systems Strategist: Project-based work to build and optimize your business systems, workflows, SOPs, and operational infrastructure.

Absolutely! While I have structured packages, every business is unique. During our discovery call, we'll discuss your specific needs and create a customized support plan that works for you.

I work with small business owners and entrepreneurs across various industries. With my Master's in Healthcare Administration, I have specialized experience in healthcare and wellness industries. I also have hands-on experience in trucking, construction, creative services, and nonprofit organizations.

Online Business Manager: Monthly retainer packages ranging from $597 to $4,797/month, based on the level of support and response time you need.

Systems Strategist: Project-based pricing from $997 to $7,997, depending on the scope of work.

VIP Day: $1,597 for a full 8-hour dedicated workday (retainer clients save $200).

Each package builds on the previous tier. Visit the Online Business Manager or Systems Strategist sections on the homepage and click on the pricing cards to see exactly what's included in each package.

Yes! As your business grows or your needs change, we can adjust your package. I recommend giving each tier at least one month to see results before making changes.

Your data security is a top priority. I maintain:

• Extensive HIPAA training for handling protected health information
• A secured, private business office
• Professional password management tools
• Up-to-date antivirus software on all devices

I'm happy to sign NDAs or confidentiality agreements as needed.

Yes! I have completed extensive HIPAA training and maintain compliance protocols. This makes me an ideal partner for healthcare providers, wellness businesses, and any organization that handles protected health information.

Getting started is simple:

1. Book a Discovery Call - Schedule a free 30-minute consultation
2. Complete Intake Form - Share your business details and priorities
3. Get Your Custom Plan - Receive a tailored support arrangement

Most clients are onboarded and seeing results within the first week!

Response times depend on your package level:

• Bronze: 4-day response time
• Silver: 3-day response time
• Gold: 2-day response time
• Platinum: 1-day response time

These are maximum response times - I often respond much faster!

I'm flexible and adapt to your preferred communication style. Common methods include:

• Email
• Project management tools (Asana, Monday, etc.)
• Messaging apps (Slack, Teams)
• Video calls for weekly meetings (Zoom, Google Meet)